Personalization and Segmentation: Contact prospects by name and tailor your responses based on their initial inquiry or previous interactions. Use the WhatsApp Business API to segment prospects based on their interests, demographics, or stage in the sales funnel (e.g., product x inquiry, pricing inquiry, request a demo). This allows for targeted messaging. The Interactive Messaging API Reply Only button provides users with up to three quick reply options to choose from, streamlining their interactions and guiding them through the process.
Predefined Process Examples Products of Interest
Predefined flow example: Are you interested in product A, product B, or general enquiry? List. The message displays up to 10 options in a turkey whatsapp database clickable list format, perfect for showcasing products. The benefits of categories, service options, or FAQs significantly reduce the typing effort for users. Speed up information gathering and improve user experience. Auto-response chatbot vs. human intervention. Strategic Automation Implement chatbots via API to handle initial greetings, answer FAQs, and collect basic leads.
Message Name Email Query Type
Filter leads by name, email, query type, and even pre-set questions, which ensures seamless handover with 24/7 online and instant response. Design your chatbot flow to seamlessly hand off questions to human agents. When the query becomes demographics ensure continued engagement complex, requires personalized attention, or reaches a certain level, hand it off to a human agent. Certain qualification threshold advantages can optimize agent time, provide instant gratification for users, and ensure that all leads can be answered, even outside of working hours to provide value, not just sales; provide information.
Solve problems and share related articles
Provide quick support by solving problems and sharing relevant articles, product videos, testimonials, or case studies. Solve common problems even if they are not directly related to direct sales. The benefit is to establish your brand as a fans data helpful, knowledgeable resource, building trust and credibility. Build trust and maintain rapport. Use a friendly, professional, empathetic tone, and use voice memos where appropriate to create a more personalized experience. If you can’t reply immediately, be transparent about the response time. The benefit is to humanize your brand.