Call center agents’ duties aren’t limited to dealing with customers correctly. In other words, there’s more to it than that. They also need to be able to access and update…

Use Customers As obvious as it may seem, it’s still worth mentioning that customer feedback is the primary foundation of customer service employee training. It presents a clear picture of…

People formulate an image of your brand based on your customer service. That’s why it’s vital to have professional call center agents who can represent your company, products, and values…

At this stage,  you are trying to reach and attract your potential customers through search engine optimization, content marketing, social bookmarking, social media marketing, paid media channels, and website traffic.…

To stay one step ahead of the competition, marketers have been developing new models for decades. Many marketing models, from AIDA and DAGMAR to Moment of Truth and ATRN, have…

You are in a position to create channels for different topics and ideas that people would love to view. In these channels, you could then upload a variety of videos…

The option of a travel company. You can also check our prepared list for digital marketing agencies for travel industry in Canada, in the UK, and Australia. You could book the required…

In this modern age, it is impossible to deny that digitalization has become a focal point in our lives, with the Internet being at the center of this revolution. Most…

Over 30% of top marketers think personalization plays a crucial role in enhancing the brand’s future. Personalization means a lot more than just including the user’s first name in the subject…

Highly affects the consumers’ purchasing decisions. This is why the review request emails are crucial to building your brand. The review emails ask for customer opinions about a specific product…

less promotional emails. However, promotional emails without a great plan are a big disaster. The promotional emails should generally be paired with email campaigns to generate huge clicks. Promotional emails’…

Most people consider email marketing to be dead. But did you know about 72% of people prefer emails to promote content? Surprisingly, the role of email marketing in the eCommerce…

It can be stressful when embarking on a digital transformation strategy framework because there is no guidebook, one-size-fits-all procedure, and no conventional winning strategy. Yes, that isn’t very comforting, but…

Without the full support of your management team, you would never utilize the true prospects of a digital transformation. Once you have had the dedication of your senior staff, it’s…

It can be stressful when embarking on a digital transformation strategy framework because there is no guidebook, one-size-fits-all procedure, and no conventional winning strategy. Yes, that isn’t very comforting, but…

With the debut of Amazon Web Services (AWS), it entered a new marketplace and is now the cloud-based data processing provider in a field previously dominated by IBM and Microsoft.…

Did you notice that up to 80 percent of businesses are not reaping the benefits of new tech? A digital transformation should be considered if you’re worried that your firm…

The penultimate way to improve and increase your Google Ads conversion rate is to include your prices in your ad copy. In short, if a customer sees the price of your product…

Are you receiving a healthy amount of business from your ads? Great. But why aren’t enough people buying your products or signing up for your services? This is a problem…

NFTs and blockchain ledgers give content creators and artists an opportunity to monetize their projects without the physical resources needed to do that in the real world. For example, artists…

This cultural phenomenon has taken the world by storm and many of us are still just as confused as you are. Being around since 2014, but making their way into…

Customer engagement is essential for your clients, connecting them with their audience and maintaining a strong market presence. Indeed, during this period of flux, it is particularly important that digital…

If you collaborate with a well-known figure, you can count on a mass audience of millions to watch basically anything he or she does. Of course, you’ll need to choose…

Stunts are a good technique to generate tons of earned media if you want to have a strong return on investment (ROI) for your advertising and marketing campaign. If you’re…

Many brands overlook what happens once a person has actually become a customer, yet this is an absolutely crucial step. It’s much easier (and cheaper) to have a customer who…

why your product or service is relevant to David and how to reach him online. Ultimately, your buyer personas give your team a narrow focus, which leads to a higher…

With a smartphone in every hand and the strength of social media giants ever-present in our lives, consumers have more ways than ever of interacting with brands online. While many…